Privacy Policy

1. Introduction

YUSR RENT ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website (yusr.rent) and our car rent-to-own and rent-to-buy-out services in the United Arab Emirates.

2. Information We Collect

2.1 Personal Information

When you apply for our services, we may collect the following personal information:

• Full name, email address, and phone number
• Emirates ID number and copy
• UAE driver's license
• Passport with valid UAE visa
• Bank statements and salary certificates
• Employment and financial information
• Tenancy contract (optional)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and cookie data. We also collect UTM parameters and referral sources for marketing analytics.

3. How We Use Your Information

• Process and evaluate your rent-to-own or rent-to-buy-out application
• Verify your identity and conduct credit assessments
• Facilitate vehicle purchase, insurance, and registration
• Manage your rental contract and monthly payments
• Send invoices, payment reminders, and account updates
• Communicate with you via phone, email, and WhatsApp
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements in the UAE

4. Information Sharing

We may share your personal information with trusted third parties, including our partner dealerships (such as KAVAK, CARS24, and others), insurance providers, vehicle inspection services, and government authorities as required by UAE law. We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies (including Google Tag Manager) to enhance your browsing experience, analyze website traffic, and understand our audience. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights

Under applicable UAE data protection laws, you have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you or withdraw consent where applicable. To exercise these rights, please contact us at info@yusr.rent.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contract-related data is retained for a minimum of 5 years after the contract ends, as required by UAE law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@yusr.rent
• Address: Barsha Heights, Tameem House Building, Floor 15, Office 1501, Dubai, UAE